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Blaze resetting during the day

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‎10-03-2018 23:33 - last edited on ‎10-07-2018 04:21 by Moderator Alum

‎10-03-2018 23:33 - last edited on ‎10-07-2018 04:21 by Moderator Alum

Multiple times a day my Blaze will reset its steps and all other settings to 0.

 

 

Moderator edit: subject for clarity

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‎10-07-2018 04:22

‎10-07-2018 04:22

Welcome to the Forums @kt154.

 

If your Blaze is resetting during the day, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Also, check that your timezone settings are correct.

 

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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