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Blaze's HR not working and battery not lasting

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‎07-29-2019 14:42 - last edited on ‎08-06-2019 10:04 by Fitbit Moderator

‎07-29-2019 14:42 - last edited on ‎08-06-2019 10:04 by Fitbit Moderator

Since noticing no heart rate monitor,  I performed a reset on my Blaze. Nothing is working to correct it. Such a shame as I really love keeping track but looks like it might have to be a new one.

 

Moderator edit: Updated subject for clarity

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‎08-06-2019 10:11

‎08-06-2019 10:11

Welcome back to the Community @FrankieDan. Thanks for the troubleshooting tried. Sorry to hear you're experiencing this with your Blaze. 

 

I appreciate the details mentioned. I would like you to confirm you've tried the details mentioned in this article: Why don't I see my heart rate on my Fitbit device?

 

Regarding your battery not lasting, please confirm you've fully charged it and you can follow the tips on this article to know how to extend your Fitbit device's battery life. 

 

Let me know how it goes I'll be around if you need further assistance. 

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