07-03-2017
10:11
- last edited on
07-04-2017
11:52
by
SilviaFitbit
07-03-2017
10:11
- last edited on
07-04-2017
11:52
by
SilviaFitbit
I have had my Blaze for almost a year. In just the last couple months I've started to notice a dramatic decrease in my battery life. I was once able to run on one charge for 4-5 days, but now even after turning off notifications and adjusting my settings, as recommended, I only get about 12- 15 hours out of my device.
What other options do I have to resolve this issue?
Moderator edit: Updated subject for clarity
Answered! Go to the Best Answer.
Best Answer07-06-2017 11:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-06-2017 11:10
Thank you for the extra details you mentioned @Baestev11! I've shared your post with Customer Support, they should reply to you within the following days. ![]()
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer07-04-2017 11:51
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-04-2017 11:51
It's great to have you here @Baestev11! Thanks for the settings, you've adjusted in order to improve the battery life of your tracker. I would like you to make sure that you're properly charging it and that you've restarted it.
Let me know if after doing this, your Blaze's battery works properly! ![]()
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer07-04-2017 16:15
07-04-2017 16:15
Hi thank you for the reply.
I did already attempt to reset as well, I saw that as a suggestion on another post. Also, my charger seems to function as it always has and as the link you provided indicates it should.
Best Answer07-06-2017 11:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-06-2017 11:10
Thank you for the extra details you mentioned @Baestev11! I've shared your post with Customer Support, they should reply to you within the following days. ![]()
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer