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Blaze's display showing damaged Pixels

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‎07-28-2019 13:56 - last edited on ‎08-02-2019 09:19 by Fitbit Moderator

‎07-28-2019 13:56 - last edited on ‎08-02-2019 09:19 by Fitbit Moderator

I put my Blaze on charge this morning and when I got it off of the charger there are lines of missing pixels on the bottom of the screen. I did not hit it or drop it. I tried restarting it 3 times and I shut it down as well. The lines are still there. 

 

Moderator edit: Updated subject for clarity 

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‎08-02-2019 09:18

‎08-02-2019 09:18

A warm welcome to the Community @CMKeathley. Sorry for the delayed reply. 

 

Thanks for the details mentioned and the troubleshooting tried. Since, you've tried restarting your Blaze but it's still not working, I've shared your post with our Support team and they will continue assisting you. 

 

I'll be around if you need further assistance. 

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