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Blaze screen blacked out and could not be switch on again.

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‎08-11-2017 23:23

‎08-11-2017 23:23

Hi , i connected off ( switch off) my Fitbit Blaze last night and when I tried to switch on the watch this morning, it couldn't boot up. When I tried to put it inside the charger to charge, the screen remains blank. But the Fitbit screen shown that the watch is fully charged. Please advise what steps should I take to get it switch on again! 

 

Best Answer
1 REPLY 1

‎08-12-2017 10:18

‎08-12-2017 10:18

You used Shutdown under settings?

 

Have you tried a restart?

Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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