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Blaze screen blank after flying

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‎12-27-2017 22:30

‎12-27-2017 22:30

Hi! I have a weird problem with my fitbit Blaze. Every time I fly, the screen goes blank. Observed this 8-10 times. Sometimes it returns after a couple of hours after persistent restarting of the device. This time it is stubbornly blank. Please help.

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‎12-28-2017 01:56

‎12-28-2017 01:56

Hi, @santoshnc, I must say I have not heard of this, and from what I know of the Blaze flying should have no effect on it (other than timezone issues).  I would have said this was a coincidence, but as you have observed this many times, and as restarting it is not helping this time, I think your best bet would be to get in touch with Fitbit Customer Service on contact.fitbit.com for assistance.

Sense, Charge 5, Inspire 2; iOS and Android

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