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Blaze screen blank and won't charge

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‎06-08-2019 15:16

‎06-08-2019 15:16

My blaze screen suddenly blanked out and it won't charge, I've tried to reset it. I feel it vibrate when I attempt to restart but nothing comes on the screen and the green lights come on and then turn off after a few seconds 

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‎06-11-2019 19:04

‎06-11-2019 19:04

Hello @Girlnexdoor27, welcome to the Fitbit Community forums. 

 

Thank you for the information you've provided about the screen and for confirming that you already tried to restart the device. I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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