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Blaze screen is black

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‎12-28-2016 10:45

‎12-28-2016 10:45

After charging my blaze I went to get it and the screen is black. Nothing will come on and the app can't locate it? Please help. 

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‎12-28-2016 10:52

‎12-28-2016 10:52

Hey t here @Miller-mom! Great to see you in the Community! 🙂

 

Have you already tried to restart your tracker  by any chance? If not, you can do this by pressing and holding the left and lower right buttons for 10-12 seconds. This will make the tracker to reboot and after that, your display show come on and it should sync properly to your account.

 

Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

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