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Blaze screen scratched - only 4 weeks old

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‎05-06-2017 12:51

‎05-06-2017 12:51

I've had my Blaze 4 weeks and today discovered 2 scratches on the  glass. 

I'm  very disappointed as it was a birthday gift and I thought  it was Gorilla glass. Fitbit support have offered me 25% off alternative Fitbit which isn't  helpful as I want to  keep the Blaze. Has anyone else had a more successful outcome to  this problem ?  I am really disappointed with Fitbits response.

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‎05-06-2017 21:34

‎05-06-2017 21:34

Is it rubbing against a sleeve somehow? You need to check things out as to why its getting scratched so easily.

 

I have had mine since it came out and no scratches.  But I do also have  screen protector on it as well

 

But I also dont wear long sleeves that will rub up against it either.

 

 

 

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎05-07-2017 01:19

In response to WendyB

‎05-07-2017 01:19

Hi

Thank you  for your  help, I will buy a protective screen, please can you  tell me where you purchased yours ? 

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