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Blaze screen shuts off and won't turn on

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‎03-19-2016 12:18

‎03-19-2016 12:18

There are multiple times in a day where I go to look/tap on my screen and it won't turn on or respond. Even trying to restart it by pressing the 3 buttons together doesn't do anything. I then have to wait till I get home/back to my charger which then finally makes the screen work again. I just got my Blaze YESTERDAY and it has done it several times then and now today. Help please because at this rate I want to return it and get my money back.
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‎03-19-2016 12:23

‎03-19-2016 12:23

I would take it back to where ever you bought it.

 

If you got it at Fitbit then contact support

 

Email Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Phone
877-623-4997

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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2 REPLIES 2

‎03-19-2016 12:23

‎03-19-2016 12:23

I would take it back to where ever you bought it.

 

If you got it at Fitbit then contact support

 

Email Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Phone
877-623-4997

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-19-2016 12:35

‎03-19-2016 12:35

Thank you Wendy!
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