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Blaze screen won’t respond to my touch

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‎01-06-2020 13:27 - last edited on ‎01-10-2020 09:43 by Fitbit Moderator

‎01-06-2020 13:27 - last edited on ‎01-10-2020 09:43 by Fitbit Moderator

My Fitbit blaze screen won’t respond to my touch and only responds to the buttons on the side. 

I have restarted it multiple times and it still won’t respond.

 

 

Moderator edit: updated subject for clarity

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‎01-10-2020 10:30 - edited ‎09-24-2024 09:00

‎01-10-2020 10:30 - edited ‎09-24-2024 09:00

Hello there @Bigboi69, welcome to the Community Forums. I'm sorry for the late response. Thanks for taking the time to restart your Blaze prior to contacting us. 

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if there's anything else I may do to help you. 

Maria | Community Moderator, Fitbit


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