Blaze seems like doesn't charge

[DODT]

I got my blaze today. After I enter the code, it needs update, but it shows battery too low to continue. But it doesn't show the charge icon at all. I plug it about 1 hour, still not working and shows fitbit.setup at all. How can I do!!!

[SunsetRunner · Accepted solution]

Hi

If not already done, feel free to try using a different usb port.

Since new normally not necessary though optionally check out the Fitbit Help Article:

URL: Click to go to the Fitbit Help Article 'My tracker's battery isn't charging'

How to clean the tracker? YouTube Video (By Craig) (For flex but similiar for other trackers)

http://www.youtube.com/watch?v=ezvXy9mKoGQ

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Hope it helps

[DODT]

it's working after awhile!!!!!!!!!

[SunsetRunner]

Splendiferous

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find wonderful Fitbit Friends, Sharing Recipies and much more.

Happy Fitbitting

[Rich_Laue]

For your info @DODT the reason you didn't see a charging icon i that while the fitbit.com/setup message is on the screen there will not be a charging icon displayed. 

[bbarrera]

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while the fitbit.com/setup message is on the screen there will not be a charging icon displayed. 

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and that is incredibly confusing for people! Which is strange for a company dedicated to simplifying the user experience.