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Blaze seems to sync but shows zero

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‎03-20-2017 12:48 - last edited on ‎07-13-2017 18:09 by Fitbit Moderator

‎03-20-2017 12:48 - last edited on ‎07-13-2017 18:09 by Fitbit Moderator

My blaze is syncing with my iphone and showing my steps on the iphone dashboard, but not showing steps on my computer dashboard. The computer says I haven't synced in three days.

 

Moderator edit: Updated subject for clarity 

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‎03-20-2017 16:56

‎03-20-2017 16:56

Hi @MoeMaloney

I also have had this problem at times and I am also curious 

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‎03-26-2017 04:47 - last edited on ‎05-30-2025 09:50 by Fitbit Moderator

‎03-26-2017 04:47 - last edited on ‎05-30-2025 09:50 by Fitbit Moderator

A warm welcome to the Community @MoeMaloney and @ct-7567 thanks for stopping by.

I would like to know if you keep having problems with your information? If you do, I recommend following the instructions provided in the Having trouble syncing? post. After following these steps your information should be available on your computer.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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