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Blaze sensor not working

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‎03-06-2018 11:22 - last edited on ‎03-07-2018 07:54 by Moderator Alum

‎03-06-2018 11:22 - last edited on ‎03-07-2018 07:54 by Moderator Alum

No green lights on my Blaze. I've done all the troubleshooting, checked the heart rate tab, reset the Blaze, changed position on where I wear on it but no luck. Can someone please help me?

 

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎03-06-2018 12:28

‎03-06-2018 12:28

Please contact support. Let them know all the troubleshooting you have done so far

 

Contact Support.
http://help.fitbit.com/?cu=1

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎03-07-2018 07:56

‎03-07-2018 07:56

A warm welcome to the Community @jode73 and @WendyB thanks for stopping by.

 

I appreciate the efforts in trying to fix the sensor issue you are experiencing and would like to know if you followed our friend's recommendation and contacted our support team, have they offer you a solution for this?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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