help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze setup and LED lights problems

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-25-2018 08:50 - last edited on ‎08-26-2018 04:36 by Moderator Alum

‎08-25-2018 08:50 - last edited on ‎08-26-2018 04:36 by Moderator Alum

Below are the few issues which is happening very often.

 

  1. Blaze is fully charged does't connect to the app when I try  after entering the 4 digits connection pin its says connecting and hung.
  2. The time in Blaze isn't right.
  3. It's not been syncing since month time then we started facing all these issues.
  4. The green light keep blinking always.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎08-26-2018 04:35

‎08-26-2018 04:35

It's great to welcome you @nkyr.

 

I am sorry to hear about the issues you are experiencing with your Blaze. If your Blaze is already paired, it shouldn't ask you for the 4 digit code, since this only works when you are pairing the device.

 

If your tracker isn't paired, that will explain the connection, time and syncing issues. Please follow the instructions provide in the help article How do I set up my Fitbit device? to setup your tracker. About the LED lights, you can try to restart your Blaze and verify that the heart rate option is "On" or "Auto".

 

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes