10-20-2017 11:53
10-20-2017 11:53
My Blaze started acting really weird yesterday after charging the battery. I went to track my exercise and the best I can describe it as the blaze having a seizure, the screen flickers back and forth and looks sort of like when a TV is receiving interference. It did not get wet.
10-21-2017 00:02
10-21-2017 00:02
First thing to try when a fitbit misbehaves is a restart using the following procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.
10-21-2017 00:59
10-21-2017 00:59
The same issue incurred in my Blaze yesterday under similar circumstances as cited above. Today it was rectified by acting on the suggestion in the forum to "switch off" and "switch on" the device. It worked and the watch Blaze is back fine and well with its functions. Thanks to the community.
10-21-2017 12:26
10-21-2017 12:26
10-22-2017 06:47
10-22-2017 06:47
A warm welcome to the Community @drkgrlx, @premfit and @SteveH thanks for stopping by.
I want to thank you for troubleshooting this issue by yourselves. I am glad to hear that your issue has been resolved and that your trackers are working properly now, if you need anything else, do not hesitate in posting it.
Keep the stepping up!