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Blaze showing incorrect time and date

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‎06-25-2018 09:57 - last edited on ‎06-27-2018 05:03 by Moderator Alum

‎06-25-2018 09:57 - last edited on ‎06-27-2018 05:03 by Moderator Alum

What is wrong with my Blaze? I purchased new on 9/19/17. Haven't last a year and I'm having problems! My Blaze date is stuck on June 16 and have the wrong time. What can I do to fix this problem?

 

 

Moderator edit: subject for clarity

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‎06-27-2018 05:05 - last edited on ‎10-24-2025 17:38 by Fitbit Moderator

‎06-27-2018 05:05 - last edited on ‎10-24-2025 17:38 by Fitbit Moderator

Thanks for your participation in the Community @calpet.

If your tracker is showing the incorrect date and time, I recommend verifying that it is properly connecting with your phone. Keep in mind that it needs to be constantly syncing in order to have the information updated. Follow the instructions provide in the help article Why won't my Fitbit device sync? and see if this fix this issue.

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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