Blaze showing incorrect time

[daveowen]

is there anyone having issues with the clock on the fitbit blaze

basically i always take my tracker off at night and shutdown

when i wake up i put my tracker on it is showing the time on which i turned off the tracker

to get the correct time i have to sync the tracker to get the right time and date

ever since i updated my tracker this has happened

does anyone have ideas of which to fix this please

thankyou

Moderator edit: updated subject for clarity

[CTONE]

Pretty much-

It just randomly started being wrong- No matter what I did it was off-
So I ended up going into my online profile and realized the time zone had
been changed in it!


*"Life is not about waiting for the storms to pass… *
*It’s about learning how to dance in the rain. "*
* -Unknown- *

Moderator edit: removed personal information

[KaylaH2k17]

@FerdinandFitbitYes.

[ptucker]

The time on my Fitbit is wrong and I tried pressing the left and right buttons on the bottom at the same time and it does not work, please help.

[SharonMMcMillan]

I tried everything, and mine still has the wrong time.😐...I bought an Apple watch to tell time track...

Sent from my iPad

[ptucker]

After I synced my Fitbit the time did become correct. 

[SharonMMcMillan]

Glad to hear that!

Sent from my iPad

[Alejanmc]

Ditto. I can't even get mine to reboot. It starts the process then wuits and goes back to showing the wrong time

[Rich_Laue]

@Alejanmcrestarting the tracker will not correct the time, a successful sync will be needed to set the time. 

[mypetsnme]

Where do I find syringing 

[mypetsnme]

Where do I synk

[Rich_Laue]

@mypetsnme open your Fitbit app up and a sync will start. 

[Biduque]

Hi there,

I have a Blaze and a S10. Everything was working well until I went to another state.

My watch sync normally except the time. It is one hour late . I have reset , re start the phone the watch . I have turned off my watch . Let it die and connected again but nothing is working. Can somebody help me please ? 

[Rich_Laue]

Hello @Biduque is your timezone set for manual or auto. Try manual of you have it set for auto. You could also set your location through the web, then sync through the phone.

[Biduque]

Thank you so much . I followed your advice and it is working. 🙂

[Jmargida]

I’ve been trying to fix my blaze the past month. The battery went dead before I could got it plugged in to the charger. In the past if it died and I charged it, the time and date corrected at midnight. This time it didn’t. I’m happy that I will be able to get back on track now!  I kayak a lot and can’t measure that so well but it does help me to be aware of movement, steps, heart rate and sleep! It gives me something positive to focus on in the midst of a world gone crazy! And to think- all I had to do was press two buttons for ten to 12 seconds and poof! It’s working... thanks so much for sharing!