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Blaze showing the Fitbit logo

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‎04-06-2018 12:09 - last edited on ‎04-09-2018 04:22 by Moderator Alum

‎04-06-2018 12:09 - last edited on ‎04-09-2018 04:22 by Moderator Alum

I have deleted device as my Blaze, wouldn’t sync. I now need to turn it off but it has three blue Fitbit logos on the screen and it will not turn off. Any ideas?

 

 

Moderator edit: subject for clarity

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‎04-09-2018 04:24 - last edited on ‎05-26-2025 05:38 by Fitbit Moderator

‎04-09-2018 04:24 - last edited on ‎05-26-2025 05:38 by Fitbit Moderator

A warm welcome to the Community @Daveaylesbury.

Could you please provide me with a picture of your tracker's display by following the instructions provided in this post? In the meantime, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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