help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze showing wrong heart rate on device and Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-27-2019 21:13 - last edited on ‎08-30-2019 11:07 by Fitbit Moderator

‎08-27-2019 21:13 - last edited on ‎08-30-2019 11:07 by Fitbit Moderator

My heart rate on keeps showing completed, even when the new day cycle beings.  It’s after midnight and it show that I reached my heart rate goal.  Is there a way to fix this?

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎08-30-2019 11:11 - edited ‎03-27-2024 13:07

‎08-30-2019 11:11 - edited ‎03-27-2024 13:07

@Ryno317 Welcome to the Community Forums. I'm sorry for the late response.

Please restart your Blaze by following the steps at: How do I restart my Fitbit device? Then, open the Settings app, and find Heart Rate. Make sure it's set to On. 

I'd recommend taking a look at the help article: How do I improve the accuracy of my hear-rate reading on my Fitbit device? 

Give this a go and let me know if your Blaze keeps tracking your heart rate inaccurately. I'll be around, keep me in the loop. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes