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Blaze shows a too cold symbol

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‎06-22-2019 22:29 - last edited on ‎06-24-2019 17:04 by Fitbit Moderator

‎06-22-2019 22:29 - last edited on ‎06-24-2019 17:04 by Fitbit Moderator

My Blaze shut down last night with a thermometer indicating it was too cold. I’ve tried to warm it up, even used a hair dryer with no success. 

 

Is there anyway to see if this device is salvageable?

 

Moderator edit: updated subject for clarity

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‎06-24-2019 17:01 - edited ‎06-24-2019 17:01

‎06-24-2019 17:01 - edited ‎06-24-2019 17:01

Hi @Bedav, welcome to the Community Forums. I'm sorry for the delay in my response.

 

Thanks for letting me know about your Blaze, as well for the steps tried to get it working again. Usually when that image is displayed, it's because the environment is too cold. If that's the case, I'd recommend to move it to another place. Also, restart your device to refresh its performance.

 

Let me know how it goes.

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