Blaze shows no option for Bluetooth Classic in settings

[SunsetRunner]

My setting have changed to Blaze Classic. Fitbit App is looking for Blaze and can't find the phone so that it can sync. Any suggestions how to get the pebble to just refect Blaze and get rid of the Classic.

Moderator edit: updated subject for clarity

[MarreFitbit]

Welcome to the Community Forums @catlmouse. I'm sorry for the late response. Thanks for all the steps you've tried so far in order to solve the issue with your Bluetooth Classic on your Blaze. Nice way to go.

While reading your post I was wondering if the mobile device you're syncing with is included in our list of supported devices? You can see the list at: Which phones and tablets can I use with my Fitbit watch or tracker?

Please keep in mind that when a device is not supported we cannot guarantee its functionality with the Fitbit app. It might work at a certain time and then it can stop working out of nowhere after an update. This is because the app is not optimized to that device and any change could impact the performance. 

I know you may have tried this already, but please let's try these steps in the following order: 

1. Remove the Blaze and (if applicable) the old replacements from the Bluetooth settings on your old phone and new one.
2. Turn off other Bluetooth connections when not in use.
3. Plug it into the charging cable and open the Fitbit app.
4. Setup your Blaze as a replacement.

Please note that Bluetooth Classic is strictly for music control. All other functions that require Bluetooth, are performed through Bluetooth Low Energy. Therefore, pairing the Blaze as a new device shouldn't be affected by it. Please try following the suggested steps and let me know if that works.