Blaze silent alarm at midnight every night - how to turn off?

[programx]

Hi,

I've had my Blaze for 5 days or so. As the heading indicates, my Blaze vibrates at midnight every night, which is frustrating to both myself and my partner. It seems to want to say that it's a new day and ironically has a "Zz" icon in the corner.

How can I turn this off?

Thanks

Nathan

[Rich_Laue · Accepted solution]

Welcome to the group @programx, on the Blaze scroll over to alarm, tap the screen, choose the alarm you want and turn it off. 

[programx]

Thanks for that.

I'm sorry I hadn't realised it had created an alarm there (in addition to one I usually have). Not entirely sure how it could have ended up with an alarm at 00:02. 😕

[programx]

Wait!

Once again, at 00:02 I am getting some annoying alarm waking me and my partner up, saying something like "Live" or something.

This is NOT a configured alarm on the device.

So how can this be turned off?

Thanks

Nathan

[Rich_Laue]

@programx this sounds like a calendar notifacation.. Especially since there is a title

[programx]

Hi,

Sorry, this is absolutely not a calendar notification.

I do not have notifications on my Fitbit from my phone. (Indeed, I cannot, because Fitbit don't deem Windows Mobile users deserving of this feature).

Why would I even set this alarm? 2 minutes past midnight?

Any other ideas? The same thing happened again on Wednesday evening when I was in a recovery sleep, most frustrating when you cannot return!

Thanks for any suggestions,

Nathan

[Rich_Laue]

Then follow the directions posted above your post and turn the alarm off, or go into the app and remove it. 

Why did it get set? Maybe just a bit that switched status. 

Not having any idea what phone we are usung, i can only grasp at strawa. 

[programx]

Hi,

I'm sorry, I'm perhaps not making myself clearer.

I did not set this alarm. I do not have it connected to my phone. Why would I set such a daft alarm?

I attach two images:

THis image was caught on the off chance last night when I couldn't sleep. It is on the Alarm screen on the Blaze. I did NOT set this alarm. It is NOT from my phone. I caught this at about 23:10 before it managed to wake me up again. This alarm is NOT usually on this screen.

A second image:

This image shows I only have TWO configured alarms (05:50 weekdays, 07:00 Saturday). There is NOT an alarm for 00:02.

Thanks for your help, sorry I haven't been clearer. This increasingly looks like it's a product fault. Totally bizarre.

Thanks

Nathan

[FerdinandFitbit]

Hey there @programx. Good to see you in the Community!

This is pretty strange... Have you already tried to restart your tracker to see if that way the alarm disappears? For this, just press and hold the left and lower right buttons for 10-12 seconds and your tracker will reboot. After that, keep an eye on it nad see if this makes any difference.

Let us know how it goes!

[SherryM16]

I have the same issue. I get woken up every night at midnight as the Fitbit pro HR resets for the new day. I have tried everything and can't get it to stop!

[SunsetRunner]

I have the same problem but this reply from another message strand makes sense -

'Are you sure this is an alarm? Could it be your daily goal celebration and you have your daily goal set so low that you reach it as soon as the day starts? '

So have made settings to 100 miles etc, which rather defeats the object!!

[Rich_Laue]

Seeing the goal so low that by 12:01 the goal had been reached, kinda also defeats the purpose.