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Blaze silent alarm vibrates once only

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‎03-20-2019 19:15 - last edited on ‎03-22-2019 14:52 by Fitbit Moderator

‎03-20-2019 19:15 - last edited on ‎03-22-2019 14:52 by Fitbit Moderator

My Blaze silent alarm vibrates in a short burst and that is it. I've read that it automatically snoozes but that's not what is happening. It will not vibrate again. One burst of 4 quick vibrations and that is it. Please tell me this can be fixed.

 

 

Moderator edit: updated subject for clarity

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‎03-22-2019 14:55 - edited ‎03-22-2019 14:55

‎03-22-2019 14:55 - edited ‎03-22-2019 14:55

Welcome to the Fitbit Community @SunsetRunner! If the vibration of your alarms are not working properly, I'd recommend to restart your Blaze and to activate the stopwatch on it to double check if it vibrates. 

 

- Swipe the display in your Blaze until you get the stopwatch option 

- Tap on the play button and it should vibrate 

 

Let me know if this does the trick. Smiley Wink

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎03-24-2019 20:48

In response to MarreFitbit

‎03-24-2019 20:48

The vibration works, but the silent alarm does not repeat. I'm not snoozing it and it's not snoozing itself. It just stops.

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‎03-26-2019 11:57

In response to SunsetRunner

‎03-26-2019 11:57

Hi @SunsetRunner, thanks for coming back and for following the tips and recommendations provided. I went ahead and created a case for you with our Support team. Someone will reach out to you soon to offer their assistance. Please keep a lookout in your inbox to the email address associated with this account.

 

Have a nice day! Smiley Wink

Maria | Community Moderator, Fitbit


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