03-16-2017 22:03 - edited 03-16-2017 22:29
03-16-2017 22:03 - edited 03-16-2017 22:29
I have a Blaze that I bought middle of 2016.
Today, my sleep is not syncing. I woke up for the day, and that logged with my morning sync. I napped for two hours or so around noon.
That nap is not logging. No matter how many times I sync, reboot the watch, or reboot the phone.
If I go to manually add the sleep time, I get a message that there is already sleep for that time frame. But it still will not show up in the app.
What can I do to fix this?
Answered! Go to the Best Answer.
03-16-2017 22:35
03-16-2017 22:35
So as crazy as this was, I did a cache wipe on my Android phone to clear out old files. (You can Google instructions for your phone's OS easily enough).
The wipe took all of two seconds. I rebooted the phone. I could now input the nap time frame and whittle it down to exacts as I could easily tell when I was asleep and when my alarm woke me.
I don't know what may have been bad in the Fitbit App's cached files, but wiping it worked. Maybe if others have issues in general, they can do this for their Android phone. I don't know the process for iPhones, but they surely have a process, too, I'd imagine.
03-16-2017 22:35
03-16-2017 22:35
So as crazy as this was, I did a cache wipe on my Android phone to clear out old files. (You can Google instructions for your phone's OS easily enough).
The wipe took all of two seconds. I rebooted the phone. I could now input the nap time frame and whittle it down to exacts as I could easily tell when I was asleep and when my alarm woke me.
I don't know what may have been bad in the Fitbit App's cached files, but wiping it worked. Maybe if others have issues in general, they can do this for their Android phone. I don't know the process for iPhones, but they surely have a process, too, I'd imagine.
03-19-2017 04:25
03-19-2017 04:25
It's great to see you around @Moocow1980. I am glad to hear that your sleep log inconvenience has been resolved and thanks for sharing the steps you did to fix this. If you need anything else, do not hesitate in posting it.
Catch you later.