Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze sleep log not showing up in app

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I have a Blaze that I bought middle of 2016.

 

Today, my sleep is not syncing. I woke up for the day, and that logged with my morning sync. I napped for two hours or so around noon.

 

That nap is not logging. No matter how many times I sync, reboot the watch, or reboot the phone.

 

If I go to manually add the sleep time, I get a message that there is already sleep for that time frame. But it still will not show up in the app.

 

What can I do to fix this?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

So as crazy as this was, I did a cache wipe on my Android phone to clear out old files. (You can Google instructions for your phone's OS easily enough).

 

The wipe took all of two seconds. I rebooted the phone. I could now input the nap time frame and whittle it down to exacts as I could easily tell when I was asleep and when my alarm woke me.

 

I don't know what may have been bad in the Fitbit App's cached files, but wiping it worked. Maybe if others have issues in general, they can do this for their Android phone. I don't know the process for iPhones, but they surely have a process, too, I'd imagine.

View best answer in original post

Best Answer
2 REPLIES 2

So as crazy as this was, I did a cache wipe on my Android phone to clear out old files. (You can Google instructions for your phone's OS easily enough).

 

The wipe took all of two seconds. I rebooted the phone. I could now input the nap time frame and whittle it down to exacts as I could easily tell when I was asleep and when my alarm woke me.

 

I don't know what may have been bad in the Fitbit App's cached files, but wiping it worked. Maybe if others have issues in general, they can do this for their Android phone. I don't know the process for iPhones, but they surely have a process, too, I'd imagine.

Best Answer

It's great to see you around @Moocow1980. I am glad to hear that your sleep log inconvenience has been resolved and thanks for sharing the steps you did to fix this. If you need anything else, do not hesitate in posting it.

 

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes