help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze special today, but hurry

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2016 08:08

‎09-26-2016 08:08

Woot is selling "open Box" not refurbished Blazes right now.  

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-26-2016 09:19 - edited ‎09-26-2016 09:20

In response to Rich_Laue

‎09-26-2016 09:19 - edited ‎09-26-2016 09:20

Hey my friend @racertempo, welcome to the Fitbit Community! The following resellers are not authorized:

Fingerhut, Wacky.com, MClego.com, Buydig.com, beachcamera.com, gettington.com, Fry's, newegg.com, Groupon.

 

Go here to see our authorized retailers where you can purchase your Fitbit and get your 365 day warranty. 

 

Adding of what @Rich_Laue says, The FPP extends the standard warranty from one year to two years and includes accidental damage ("user damage"). To find out, file a claim with the plan provider at https://www.squaretrade.com/fileClaim/index.html. If you have a question about your claim after filing please check with SquareTrade. Fitbit does not have access to claim status and all decisions made by SquareTrade are final.  


The FPP is only available to fitbit.com customers in the US who buy an Alta, Blaze, Charge 2, or Flex 2. 

 

Have a nice day guys! 

 

 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
9 REPLIES 9

‎09-26-2016 08:45

‎09-26-2016 08:45

They do not carry a Fitbit warranty so buyer beware.

Best Answer

‎09-26-2016 08:50

‎09-26-2016 08:50

There is only a 90 day warranty on those devices from Woot, an unathorized retailer.

 

Fitbits purchased from an authorized retailer have a 365 day warranty. Now Fitbit offers an extended warranty plan, when purchased directly from them.

 

Not sure I'd want to risk buying an open box item, which could have an unknown problem.

 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎09-26-2016 08:53

‎09-26-2016 08:53

Oh yes I forgot about the extended warranty, another example of where Fitbit does listen to users input.
Best Answer

‎09-26-2016 09:19 - edited ‎09-26-2016 09:20

In response to Rich_Laue

‎09-26-2016 09:19 - edited ‎09-26-2016 09:20

Hey my friend @racertempo, welcome to the Fitbit Community! The following resellers are not authorized:

Fingerhut, Wacky.com, MClego.com, Buydig.com, beachcamera.com, gettington.com, Fry's, newegg.com, Groupon.

 

Go here to see our authorized retailers where you can purchase your Fitbit and get your 365 day warranty. 

 

Adding of what @Rich_Laue says, The FPP extends the standard warranty from one year to two years and includes accidental damage ("user damage"). To find out, file a claim with the plan provider at https://www.squaretrade.com/fileClaim/index.html. If you have a question about your claim after filing please check with SquareTrade. Fitbit does not have access to claim status and all decisions made by SquareTrade are final.  


The FPP is only available to fitbit.com customers in the US who buy an Alta, Blaze, Charge 2, or Flex 2. 

 

Have a nice day guys! 

 

 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer

‎09-26-2016 10:01

‎09-26-2016 10:01

Wait. So I bought my Blaze from Amazon ( authorized seller via Fitbit)
Does that mean I cant purchase the extended warranty ?
Best Answer
0 Votes

‎09-26-2016 10:52

‎09-26-2016 10:52

I understood (from elsewhere) that the warranty had to be purchased with the device.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎09-26-2016 10:54 - edited ‎09-26-2016 10:54

In response to MikeF

‎09-26-2016 10:54 - edited ‎09-26-2016 10:54

Looking at the site, it has to be purchased within 30 days. 

 

Best Answer
0 Votes

‎09-26-2016 10:58

‎09-26-2016 10:58

Ah, useful information, thanks. It's not available over here as far as I know so I'm working with what I've read only.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎09-26-2016 11:22

‎09-26-2016 11:22

I've just bought it a couple weeks ago. 👍🏻
Best Answer
0 Votes