Blaze step/treadmill and floor inaccuracies

[Progunator]

Hi. My wife and I received our blaze two days ago and have tested it out. Few different ways now. We've come to the conclusion that either our Flex was highly inaccurate or the blaze is highly inaccurate.

I wore the Flex on my right wrist and blaze on my left. I set them up to the appropriate wrist as well. My blaze would always be about 1500 steps behind the flex. Two days in a row this has happened. The blaze also seems to take considerably longer to recognize that I am walking on a treadmill.

My wife walked 3 miles this morning and the blaze gave her .66 miles of treadmill walking and less than a half mile of standard steps.

We tested the floor feature as well. I ran up and down our steps from basement to second floor (12 feet between floors) and it registered about half or less than half of the floors we would go up. I did 40 flights of stairs yesterday and the blaze had me down for 22.

Pretty disappointed. Going to give this another few days but if there is no improvement, it's unfortunately going back.

Is anyone else experiencing anything like this?

[jbabs]

I am having the same issue with just walking, i have a desk job and in within an hour of me sitting, i have 2300 steps. I t tried to find the adjust my stride but its not on the dashboard.  Is there away to sync this better?

[Fizzie94]

Do you have them set to dominant/indominant hand?

[MikeF]

I had a similar issue with the Surge at the start but that was largely because it wasn't very good at detecting running up stairs. once I got the knack of it, it was pretty accurate tracking walking up. I guess the arm movement associated with the running threw the altimeter off anough to confuse it over the height change.

[jbabs]

I have it on my non dominant hand.

[Rich_Laue]

For step acuracy,  go for a walk,  Start the tracking mode,  amd count of the steps in your head. Now compare the steps counted by the tracker worry the step count ypu did. 

If ypir tackler is still getting to many false steps you might want to change the song to dominant. 

As for stride, thos will affect the distance e recorded not the steps counted. 

[Stretch74]

I had a Fitbit Flex and Fitbit Charge HR and when I walked 10,000 steps both showed I walked 4.7 miles (it took another 1,000+ steps to walk 5 miles).  My Fitbit Blaze show that when I walk 10,000 steps, I only walk 3.88 miles??  Do I need to adjust something somewhere? 

[Fizzie94]

It might have something to do with your stride length? I'm not sure why it would be different between your devices though.

[Stretch74]

Thanks for your reply.  It could be.  I'll check it.

[Rich_Laue]

@Fizzie94 could most likely be correct, sayong that the Fotbit is incorrect becaise of miles os comparing apples to oranges.
For determining accuracy the step count is what needs to be tested, this is what the Fotbit counts, period. Everything else is calculated, not measured.
So the forest step is to take a walk, while counting the steps in the head, then compare this count to what the Fotbit counts. I got 1005 on the Blaze, but only counts 1000 wroth my mind.

Once it is conformed that steps are accurate than we can assist the stride for our normal walking pace. Please remember that when the pace changes, so will the stride amd the distance will be off.
My thoughts, i took a month of GPS tracker walks, amd their step counts, then calculated the average stride.
How added up the total miles amd steps walked durring these trips, then used an online strode calculator.
Now wroth the Andrade stride set, i know that the milage reported will be slightly over or under, depending on how i feel that day.

[Steve777]

Had my blaze for 3 days now and ran on my treadmill each day. It has been over a mile off the distance and missed thousands of steps each time. It doesn't accurately count flights of stairs or even normal walking/sitting down (a simple pedometer can do that come on) and the HR monitor always seems to be 5-10 beats off as well. I am going to give it 4 more days and if it stays this way will be sending them back. Pretty embarrassing for a company that specializes in activity trackers to put out a new product that can't even accurately track steps; very disappointed.

[Progunator]

I'm calling this morning to initiate our return. We will just stick with the Flex which we love. Really disappointed right now with the warch.

Sent from my iPhone

[DianeinMich]

I just walked (didn't run...no swinging arm) up a flight of stairs that has 12 steps, 6 times. I'm still stuck on 9 flights of stairs on the Blaze. My Fitbit One says I've done 20 flights of stairs today. I may be sending mine back as well. I wear it on my non-dominant hand and had to put the setting as dominant hand. It still picks up extra steps, but I think all wrist trackers must add some steps for arm movements. Right now it is about 1300 steps over what the One tracked. I might just stick with my One, unless I can get the flights of stairs working better.

[Progunator]

Dropped ours off at the UPS store today after calling Fitbit to initiate the return. We REALLY wanted to love these watches too. Taking my refund and updating the PC now and the wife is going to just spend the extra and the the Apple Watch.

Sent from my iPhone

[OmarLittle]

Something is off.  I'm having the same issues that I didn't have with my Surge.

Def going to try and go for some runs with the GPS on to see if that calibrates it. 

[Tymjennings]

My blaze was charging and it logged me as sleeping. Today I'm at 11k steps and it's saying I'm at 3.67 miles.... And also the flights of stairs is about 5 flights low. Glad I'm not the only one with issues

[angelas38]

I am having the same problem.  The flights of stairs are showing about 5 less than what I have actually completed. 

[Denisehunt24]

Same issues here...have used the fit bit one for years and very accurate all around ...steps measured actual counted steps and miles measured equaled actual mile travelled even on treadmill...the blaze is likely going back

[emJones]

After reading these posts, I'm pretty disappointed. I just got my Blaze last week and ohmygosh - LOVE the look and feel of this watch! My husband has the Surge and is pretty happy with it so I'd originally bought that one. However, I have small wrists and honestly, it looked like I had one of those trackers on that somebody under house arrest would be wearing. It was huge! So I settled for no GPS and went with the Blaze.

I wore it for the first time yesterday and compared to both the stair machine and the treadmill, it was way off. I've never worn one of these watches though so I thought maybe I was doing something wrong (which is definitely still a possibility) but after reading all of your issues, I don't think it's ALL me, for sure.

I did the stairs (on that specific exercise setting) and the times matched up but the Blaze had me more than 20 flights less than the stair machine did. Same with the treadmill: times were nearly exact, but according to the mill I ran 4.75 miles and according to the Blaze, I ran 2.9. My hubby and I went for a walk outside last night thigh and it was closer - we went 1.7 miles and the Blaze measured 1.5.

I've researched a lot of watches for awhile and was so hopeful about fitbit, but I'm now debating whether or not I want to keep this or go for the Apple watch. From what I've read/know, Apple's features regarding exercise are pretty lacking, but for the most part, Apple tends to be pretty flawless overall and I haven't heard many/any complaints from people with their watches.

But again, since this is my first I don't have anything to compare it to either... Anybody on here have any suggestions? Or have you figured out how to better "fine tune" your Blaze? I really want this watch to work, but it's way too expensive to be SO inaccurate!

[angethespaz]

I am having the same problems with my new Blaze. Yesterday the step count was off by over 3,000 steps compared to my Fitbit One. The Blaze only logged 600 steps for my 30min cardio workout.

I am disappointed in this product. Is the Charge HR any better?