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Blaze steps information inaccurate

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‎01-05-2018 15:28 - last edited on ‎01-08-2018 05:15 by Moderator Alum

‎01-05-2018 15:28 - last edited on ‎01-08-2018 05:15 by Moderator Alum

Hi, I just received a Fitbit Blaze and I have an iPhone 6S. I am left handed and wear the Fitbit on my left hand. I set it up as dominant hand. I wear my iPhone on my iPhone on my hip all day. I have the watch and the phone synced. At the end of the day the steps on the iPhone are much less than the step count recorded on the the Fitbit:

 

- 8,098 Fitbit

- 4,398 steps on iPhone

 

 Any ideas as to why such a discrepancy between the devices and how can I get them to to count steps more in line with each other.

 

Thanks for your consideration in this matter.

 

 

Moderator edit: subject for clarity

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‎01-08-2018 05:17 - last edited on ‎05-26-2025 09:42 by Fitbit Moderator

‎01-08-2018 05:17 - last edited on ‎05-26-2025 09:42 by Fitbit Moderator

Hey there @TMLSR, it's great to welcome you!

If you are seeing that there's some discrepancy in your steps information, I recommend restarting your Blaze, check how many steps you have, walk 100 steps and see how many the tracker registered. 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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