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Blaze steps/miles information inaccurate

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‎10-17-2018 09:23 - last edited on ‎10-18-2018 04:04 by Moderator Alum

‎10-17-2018 09:23 - last edited on ‎10-18-2018 04:04 by Moderator Alum

I just walked 2.2 miles and my 11 month old Fitbit Blaze is saying I only walked 1.75 miles. Something is way wrong. Can anyone tell me what?

Thank you!

 

 

Moderator edit: subject for clarity

Best Answer
3 REPLIES 3

‎10-18-2018 04:05

‎10-18-2018 04:05

A warm welcome to the Community @Alwayspeaches.

 

Have you tried to adjust your stride length information? If you haven't, I recommend taking a look at this post, edit your information and test your tracker.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎10-18-2018 06:35

In response to AlejandraFitbit

‎10-18-2018 06:35

My steps don't record the same as Samsung Health. I have reset to automatic and they were the same for a couple days but they are again different by over 2,000 steps. Samsung Health is recording more steps. I've tried to figure out how to calculate it manually but haven"t been able to figure out how to do that. 

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‎10-19-2018 05:32

‎10-19-2018 05:32

Distance walked may be depending on the steps we take&also the bends in the road

i walk 3000 steps shows 2.3 km

every day at 5.30 am 

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