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Blaze sticks on submenus

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‎04-13-2018 10:06

‎04-13-2018 10:06

My Blaze (about 100 days old) will freeze up when I get to a submenu screen. For example, when I access and expand on the second screen that starts with the FitBit icon, I cannot get off that screen without changing the clock face. The screen sensitivity seems to work fine in any other screen, just the submenu screens.

 

Any suggestions?

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‎04-13-2018 13:11

‎04-13-2018 13:11

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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