Blaze still not pairing with Samsung S8

[merism]

I have read a lot of the posts about trying to pair my Samsung S8 with Blaze but nothing is working! 

Help!!

[Rich_Laue]

Are you trying to pair the Blaze @merism, or are you letting the app do the pairing.? Do you get an error message? 

Does the Blaze sync, the tracker doesn't have to be paired to sync. 

[GenniferCHill]

I, too, cannot get my Blaze (or my One) to pair with my Samsung 8S+.  The error is "pairing rejected by Blaze" ("pairing rejected by One"). I was, however, able to pair my Polar heart rate monitor without issue.  I validated that Bluetooth is set to on for the Blaze.  Not sure how to do so on the One.  I have rebooted all devices and uninstalled and reinstalled the fit bit app on my phone.  I am going th do that again.  "Definition in insanity is to do the same thing over and over and expecting different results" 😊

[GenniferCHill · Accepted solution]

Per customer support, the "pairing" is done via the app.  No need to do so via the Bluetooth settings.