help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze stop syncing and I can't get it to sync again

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-12-2019 06:34 - last edited on ‎06-13-2019 12:01 by Moderator Alum

‎06-12-2019 06:34 - last edited on ‎06-13-2019 12:01 by Moderator Alum

My Blaze quite syncing yesterday at 6:58 am and I have not been able to get it to sync again after trying several times. I assume the face has a Zagg screen which now shows cracks in it thru normal wear. What the problem?

 

 

Moderator edit: subject updated for clarity 

Best Answer
0 Votes
1 REPLY 1

‎06-13-2019 11:59

‎06-13-2019 11:59

Hello @tonymorse, sorry for the late reply and welcome to the Community forums. 

 

Thank you for sharing all this information about what you've been experiencing with your Blaze not syncing. Could you please confirm if you already tried all the steps listed here to resolve syncing problems? Also, please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.  

 

Regarding the screen that is showing cracks, if possible, could you please share a photo so we can check exactly what's going on with the damage you mentioned? 

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


Ti invito a partecipare nelle nostre discussioni! Commenti
Best Answer
0 Votes