help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze stopped auto recognising my walks

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-14-2018 10:51

‎01-14-2018 10:51

I walk at least once a day for half an hour to get my steps up, all of a sudden my Blaze isn’t auto recognising them. I don’t want to have to set it to start and stop, I love the auto recognise feature. 

Best Answer
0 Votes
2 REPLIES 2

‎01-15-2018 11:02 - last edited on ‎03-31-2025 09:15 by Fitbit Moderator

‎01-15-2018 11:02 - last edited on ‎03-31-2025 09:15 by Fitbit Moderator

Hi there @Scatt32. Welcome to the Fitbit Community Forums! 🙂

I'm sorry you're having problems with your Blaze not automatically recognizing your walks 😕

For this, go to the Account section at the top right corner of your app. Then go to  Exercise and here, go to the Automatically tracked activities section. Here, look for the Walk category. If it is enabled, disable it and enable it again. After doing that, tap on it and make sure that the time for it to start recognizing your walks is set to the minimum to make sure that it will not miss them.

Make sure to sync your tracker and then try it out and see how it goes.

Let me know if you need more help with this!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer

‎01-17-2018 04:23

In response to FerdinandFitbit

‎01-17-2018 04:23

Hi, thank you. I will try that.

Sent from my iPhone
Best Answer
0 Votes