02-25-2018
07:57
- last edited on
02-26-2018
09:39
by
FerdinandFitbit
02-25-2018
07:57
- last edited on
02-26-2018
09:39
by
FerdinandFitbit
Guys,
It's unbelievable that a device like this stops to charge less than a month after I bought it.
Today it stops completely. Before today the display was turning at least.
I tried so many ways to charge it using 2 notebooks. I will post some links of my trials before it died completely.
First link sent to Fitbit:
https://drive.google.com/file/d/1P32hW1pjLzJODt4X4pf9gFzqtqESsMoF/view?usp=sharing
Second link sent to Fitbit:
https://drive.google.com/file/d/11_9hY0Z_L9qafCn8jlXhYNfkNY3kbWEj/view?usp=drivesdk
And now the today's video:
https://drive.google.com/file/d/1lvGiSdGO8mnd5Zwfo6vhnnssaoOldRXs/view?usp=sharing
Fitbit is ignoring my request to change it just because the warranty is not available for Brazilians costumers.
What should I do?
Moderator edit: Clarified subject
02-26-2018 09:37
02-26-2018 09:37
Hi there @mmmiglioli. Great to see you in the Fitbit Community Forums! 🙂
I'm sorry you're having problems with your Fitbit Blaze and thanks a lot for trying different things to get this fixed.
I was checking with the Support Team and it seems they are already working on your case so hopefully we can get you back on track soon. Please keep an eye on your inbox for further instructions.
If you need any more help, be sure to let me know!
Help others by giving votes and marking helpful solutions as Accepted
03-01-2018 02:52
03-01-2018 02:52
Thank you FerdinandFitbit.