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Blaze stopped charging in less than month

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Guys,

 

It's unbelievable that a device like this stops to charge less than a month after I bought it.

 

Today it stops completely. Before today the display was turning at least.

 

I tried so many ways to charge it using 2 notebooks. I will post some links of my trials before it died completely.

 

First link sent to Fitbit:
https://drive.google.com/file/d/1P32hW1pjLzJODt4X4pf9gFzqtqESsMoF/view?usp=sharing

 

Second link sent to Fitbit:

https://drive.google.com/file/d/11_9hY0Z_L9qafCn8jlXhYNfkNY3kbWEj/view?usp=drivesdk

 

And now the today's video:

 

https://drive.google.com/file/d/1lvGiSdGO8mnd5Zwfo6vhnnssaoOldRXs/view?usp=sharing

 

Fitbit is ignoring my request to change it just because the warranty is not available for Brazilians costumers.

 

What should I do?

 

Moderator edit: Clarified subject

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2 REPLIES 2

Hi there @mmmiglioli. Great to see you in the Fitbit Community Forums! 🙂

 

I'm sorry you're having problems with your Fitbit Blaze and thanks a lot for trying different things to get this fixed.

 

I was checking with the Support Team and it seems they are already working on your case so hopefully we can get you back on track soon. Please keep an eye on your inbox for further instructions.

 

If you need any more help, be sure to let me know!

Ferdin | Community Moderator, Fitbit

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Thank you FerdinandFitbit.

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