Blaze stopped connecting to phone.

[RNC2016]

My phone all of the sudden can't find my Blaze on Bluetooth. Worked fine then it's like Blaze quit sending out signal. Please help. Need and want to sync.

[Jason212]

I would try resetting the Blaze and if that does not work powering the phone off and on.

[RNC2016]

Thanks but how do I reset my blaze?
And my Blaze is still connected to another phone of mine.
And if I reset will I lose my data?
Thanks.

[Jason212]

To reset the Blaze you press the left and lower right buttons at the same time until the fitbit logo comes on, I just rest mine to be sure and yes it saves all your data.

[Rich_Laue]

Well then that is why, your Blaze can only connect to one device at a time. You will have to move the other phone away 30+ feet, or turn off its BT

[RNC2016]

Sorry. Fell asleep. But yes that worked. I turned off Bluetooth on other phone then I went to "settings" on my Blaze and turned on "pair" blaze classic and it worked.
Thanks for the help. I'm happy again. Haha. Now I have to get my butt out of bed and work out. Happy Saturday.

[AngelaMa]

Hello @RNC2016 welcome to the Fitbit Community! I'm glad to hear that after the troubleshoot provided by @Jason212 and @Rich_Laue you are back on track! If you haven't already visit our Discussions board, it's a great place to meet new friends, share and find new healthy recipes or tips to improve your sleep.

Hope to see you around more often!  

[auauditor]

Was having the same problem and resetting my Fitbit fixed it. Thanks for the help.