Blaze stopped syncing and it’s Bluetooth stopped working

[Ikoyuncu]

After a year with one of the updates my Blaze stopped auto-syncing. Although the Bluetooth on my phone is on and the auto-sync is on, it just doesn’t sync. This was extremely frustrating enough and now my phone could even find its Bluetooth signal. I can’t even sync it myself because of this issue. I contact Fitbit help but it wasn’t further helpful than “Have you tried to turn it on and off again?”. Yes I tried multiple times and yes the auto-sync is on.

I will definitely not going to buy another Fitbit product. There are tons of other alternatives at least can do these two simple jobs. 

[DavideFitbit]

Hello @Ikoyuncu , sorry for the late reply and welcome to the Community forums. 

Thank you for all your feedback about the product and for the information you've provided regarding the Blaze not syncing. Could you please confirm if you already tried all the steps listed here to resolve syncing problems? Make sure to setup your Blaze as a new device and to deactivate and the reactivate the All-Day-Sync option as well. This has been useful to other users who have experienced something similar. 

Also, please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.  

Please keep me posted on the outcome.