Blaze stopped tracking sleep and floors

[Hammer325]

Hi, my blaze is no longer showing my sleep or floors climbed. Everything else seems to still be syncing . Error message keeps saying ‘ turn on Bluetooth to allow Fitbit to connect to assessories ‘ Is this an iOS update issue. Bluetooth is turned on on iPhone and Fitbit 

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi there @Hammer325, welcome to the Community Forums. 

I'd recommend to restart your Blaze by following the steps at: How do I restart my Fitbit device?. This should help with both, the sleep and floors data. 

Please note that sleep stages are based on heart rate data, so make sure that you're getting a solid heart rate reading , since sleep stages requires consistent HR. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight. Also, double check that your watch is charged up. 

Additionally, I'd recommend checking the following that could be preventing you from receiving sleep stages:

• If you used the "Begin Sleep Now" option in the Fitbit app (instead of simply wearing your device to bed).
• If you slept for less than 3 hours.

For more information about why you see your sleep pattern, tap or click the sleep record that shows your sleep pattern.