Blaze stopped working and won't charge.

[Dylan_Boyde]

In the morning my blaze was at low battery and then I went swimming (which I think won't/wouldn't damage it). After a few minutes the screen didn't turn on and vibrated for about 5 minutes. It has never died before so I don't know if it was supposed to vibrate.

Moderator edit: subject for clarity

[Billversa]

It should never vibrate for that long, sounds like it shorted out. Shouldn't swim with the blaze on either.

[Dylan_Boyde]

I have a warranty and it's still active, so I will try to get a new blaze, fingers crossed🤞

[LiliyaFitbit]

Welcome to the forums @Dylan_Boyde ! It's great to see you around @Billversa ! I am sorry for the late response. 

@Dylan_Boyde thank you for sharing your device's behavior after you went swimming with it. All Fitbit trackers and watches are water-resistant, which means they're rain-proof and splash-proof and can stand up to even the sweatiest workout. I would like to confirm what @Billversa mentioned that you shouldn't swim or shower with Fitbit Blaze. I recommend following these troubleshooting steps including restart from this help article: What should I do if my tracker was washed or submerged in water? 

Some users also find helpful these steps to resolve battery not charging difficulty. I am glad to hear your warranty is still active, you can check the Fitbit warranty here. 

@Billversa thank you for the input and helpful information!

I'll be around if you need further help!