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Blaze stops working when I sweat

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‎07-21-2019 19:57 - last edited on ‎07-24-2019 12:12 by Fitbit Moderator

‎07-21-2019 19:57 - last edited on ‎07-24-2019 12:12 by Fitbit Moderator

Hey all,

I've had my Blaze just under 2 years, it has been great up until a couple of months ago. It's now dieing every time I sweat, so obviously no use for exercising, which is exactly when I want it ti work... Anyone else had this happen, and any fixes?

 

Thanks

 

Stu

 

Moderator edit: updated subject for clarity

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‎07-24-2019 12:16 - edited ‎11-04-2023 17:51

‎07-24-2019 12:16 - edited ‎11-04-2023 17:51

Welcome on board @stuc! I'm sorry for the late response.

Have you tried switching wrists and adjusting the tightness? If so, I suggest moving the band higher up your wrist, so that it's in closer contact to your skin. You can read more about this here: How do I improve the accuracy of my heart-rate reading? 

Let me know if you need further assistance.

Maria | Community Moderator, Fitbit


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‎08-21-2021 08:49

‎08-21-2021 08:49

I have had three (3) fitbits and all of them have stopped working following fitness activity.  I sweat a lot, but don't have to be sweating heavily when this happens.

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