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Blaze stuck in today screen

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My blaze is stuck in the today screen and the buttons don’t work is there anyway of receiving door turning off manually without being able to get to another screen

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Hello @Tommysc, welcome to the Community and @WendyB thanks for stopping by.

 

I would like to know if you keep having issues with your Blaze getting stuck? Did the instructions provide by our friend work?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

To clean the buttons

Please see this thread from @AlejandraFitbi

https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

Hello @Tommysc, welcome to the Community and @WendyB thanks for stopping by.

 

I would like to know if you keep having issues with your Blaze getting stuck? Did the instructions provide by our friend work?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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It worked great thanks to all that replied

Sent from my iPhone
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Those are great news @Tommysc, I am glad to hear that your tracker is now working. If you need anything else, do not hesitate to post it.

 

Keep the stepping up! Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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