02-27-2018 03:12
02-27-2018 03:12
My blaze is stuck in the today screen and the buttons don’t work is there anyway of receiving door turning off manually without being able to get to another screen
Answered! Go to the Best Answer.
Best Answer03-02-2018 03:37
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-02-2018 03:37
Hello @Tommysc, welcome to the Community and @WendyB thanks for stopping by.
I would like to know if you keep having issues with your Blaze getting stuck? Did the instructions provide by our friend work?
Hope to hear from you soon. ![]()
02-27-2018 09:41
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-27-2018 09:41
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
To clean the buttons
Please see this thread from @AlejandraFitbi
https://community.fitbit.com/t5/Blaze/Buttons-do-not-work-on-blaze/m-p/2229538/highlight/true#M76078
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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03-02-2018 03:37
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-02-2018 03:37
03-04-2018 04:28
03-04-2018 04:28
03-04-2018 05:07
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more