I have gone through the forums and still no avail. I have tried multiple ports on my computer, phone chargers and it wont show any indication of charging (including vibration/buzz) I cant update due to low battery and all it shows is the "fitbit.com/setup" screen with the logo.
everything is aligned with the charger, and its closed properly. my computer recognizes that something has been connected and is using power but that's it.
cheers
Moderator edit: Subject for clarity
