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Blaze stuck on startup cycle

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‎11-18-2019 07:37 - last edited on ‎11-19-2019 05:13 by Moderator Alum

‎11-18-2019 07:37 - last edited on ‎11-19-2019 05:13 by Moderator Alum

Without any warning, my Blaze reset itself and is now stuck in what seems to be the startup cycle.  I've tried a hard reset but this just restarts the cycle.  I've removed it from the IOS app & unpaired from my phone and then tried to reconnect through the app but this also fails.

 

Anything else I can try?

 

 

Moderator edit: format

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‎11-19-2019 04:55

‎11-19-2019 04:55

Hello @DeanoM, it's good to see you around in the Community forums, welcome.  

 

Thank you for sharing all this information about your display that is stuck on a startup cycle and confirming that you already tried to restart your Fitbit.

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know about the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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