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Blaze suddenly loosing its charge and now failing to hold the charge.

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‎01-16-2017 17:39

‎01-16-2017 17:39

My Blaze has just lost all its power, I had recharged it yesterday, and today it is empty, recharged it lost the charge within an hour. Tried cleaning contacts on Blaze and charger also turned it off and also reset, any suggestions?

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‎01-17-2017 08:50 - last edited on ‎03-02-2025 08:52 by Fitbit Moderator

‎01-17-2017 08:50 - last edited on ‎03-02-2025 08:52 by Fitbit Moderator

It's great to see you in the Fitbit Community @Paul8! 🙂

The battery on your Blaze should last for about 5 days with a regular usage. If it's lasting less than that, as in your situation, I would recommend fully charging it. Once it's fully charged, put it back on and start using it and make sure to sync it every one or two hours. That way, when the battery runs out, you can get in touch with the Support Team and they will be able to take a look for you and see the battery logs and help you out with this.

Hope to see you back on track soon! Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

View best answer in original post

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‎01-17-2017 08:50 - last edited on ‎03-02-2025 08:52 by Fitbit Moderator

‎01-17-2017 08:50 - last edited on ‎03-02-2025 08:52 by Fitbit Moderator

It's great to see you in the Fitbit Community @Paul8! 🙂

The battery on your Blaze should last for about 5 days with a regular usage. If it's lasting less than that, as in your situation, I would recommend fully charging it. Once it's fully charged, put it back on and start using it and make sure to sync it every one or two hours. That way, when the battery runs out, you can get in touch with the Support Team and they will be able to take a look for you and see the battery logs and help you out with this.

Hope to see you back on track soon! Let me know if you need more help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎01-17-2017 08:54

In response to FerdinandFitbit

‎01-17-2017 08:54

Thanks for you help with this issue.

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