02-28-2017 04:34
02-28-2017 04:34
About 2 hours ago my Blaze last synced with my LG G4. I've tried everything including removing device from account and now I can't add it back. Advice please.
02-28-2017 05:52
02-28-2017 05:52
When you say you have tried everything, does that include a restart of your Blaze using this procedure?
https://help.fitbit.com/articles/en_US/Help_article/1186/
If so, how many times did you try it? It's known to not always work so it's recommended to try it at least three times
02-28-2017 14:11
02-28-2017 14:11
You can also try wiping the android cache partition, this worked for me.
03-01-2017 03:23
03-01-2017 03:23
It's great to see you around @ashwooi, @SteveH and @Dragonfruit thanks for stopping by.
LG G4 is not a compatible mobile device, which means that you can experience some inconveniences connecting it with your tracker. In this case, since you already unpair the Fitbit, I recommend following the setup procedure from a computer or a compatible device. Once you pair it again, you can try to connect it with your phone.
Let me know how it goes.
03-01-2017 03:55
03-01-2017 03:55
Nougat has been available to developers for a while now. The LG G4 would be running Marshmallow so it's really shocking that Fitbit Developers have not been able to get this done. Why is it that the LG V10 which was released after the G4 is on the list?
If the LG G4 which was a flagship phone released April 2015 is still not on the compatible list. What hope does my Moto Z from 2016 have.
Developers seriously need to take a look at themselves, why not at least try to add a few Android flagships to the list.
03-01-2017 05:06
03-01-2017 05:06
Thanks for advice everyone. Seems like the issue was with the phone as, when I got into car, it connected ok to my TomTom sat nav but not to the Ford Sync. All sorted after several reboots of phone. Thanks again.