help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze syncing and battery issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-27-2018 15:19 - last edited on ‎08-29-2018 04:47 by Moderator Alum

‎08-27-2018 15:19 - last edited on ‎08-29-2018 04:47 by Moderator Alum

My Blaze worked flawlessly for the first 10 days. Then it wouldn't sync through Bluetooth. The only fix was delete the device in the Fitbit App & Bluetooth App then completely reinstall like it was a new install. The only workaround is to take it off and cradle it with the USB plugged into the laptop. Also, it was completely charged before bed last night and now it is <40%.

 

Any ideas?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎08-29-2018 04:49

‎08-29-2018 04:49

It's great to welcome you @GH2018.

 

Thanks for troubleshooting this by yourself. I recommend taking a look at the following links and follow the instructions provide:

 

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes