Blaze syncs but no notifications on phone since Oreo update

[CyberByte]

I have a Blaze watch which has been working perfectly with my Asus ZE552KL smartphone.  Since a recent system update to Android Oreo I can no longer get notifications from my phone onto the Blaze.

The Fitbit app (V 2.70) works fine and syncs to my Blaze regularly, but I have a constant notice on my slider screen saying "Fitbit cannot forward Android notifications to your tracker. Restart your phone to continue getting notifications on your tracker".

I have restarted the phone more times than I can count, I have reset the Blaze many times, I have switched on and off notifications in both the Fitbit app settings and my phone settings.  I have messed about with the Bluetooth options and followed EVERY thread I can find on this website.

There's no point saying that my phone is not supported, as it had been working without any trouble, until the Android Oreo update came along.  I know I'm using the latest version of the Fitbit app, but now I can't think of anything else to try.

Any suggestions out there?

[rahul.sachdeva]

Even i am facing the same problem since yesterday after the Oreo update.

[CyberByte · Accepted solution]

Well, I got no help at all from the Fitbit community (thanks a bunch guys), but after some research I did find a fix that works for my Asus phone on Oreo.

Go into the Settings tab, choose the Battery option

Go into the Auto-Start Manager tab, and allow Fitbit to run at start.

That's it.  I rebooted my phone, and all the notifications work again.

I hope it works for you too.

[rahul.sachdeva]

It started working for me as well. In Android Oreo Google has changed the settings which allow apps to run on background automatically. I did some R&D and give the permissions to the app to run in background automatically. Also changes some of the Bluetooth settings.  

[drew_55]

Unsure what version of Android OS the solution was written for but on my Samsung Galaxy 9+, I don't have a battery option in the menu structure described. The section Battery under device maintenance is just to optimize battery usage, not specify which app should activate on startup