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Blaze totally weird heart rate display on Fitbit app

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‎09-28-2016 18:22 - last edited on ‎09-19-2021 11:40 by Fitbit Moderator

‎09-28-2016 18:22 - last edited on ‎09-19-2021 11:40 by Fitbit Moderator

Here's one I don't think anyone has seen before.  Somehow, on my iOS Fitbit app, when I press "Today" to see my heart rate I get a totally weird display. The graph of my heartbeat stops displaying after the first time I press "Today."  So, for example, if I first press it at 9am, I see the graph from midnight to 9am.  When I come back later in the day, it still shows the graph until 9am, but no more.  

 

But, the really weird thing is that I can see the rest of the data by pressing on the landscape display. As I slide my finger along, I see my heartrate data in five minute increments from 9am up to the present time.  So, The Fitbit app has the information in the correct position on the graph, but it stop displaying it after I first look at my heartrate.

 

The next day all the data displays correctly for the previous day.

 

Any thoughts?

 

 

Moderator Edit: Clarified subject

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‎09-28-2016 18:34

‎09-28-2016 18:34

I have a similar issue. The app seems to take a long time to update the graph , but the data is obviously there since you can trace along the line.

Sometimes force quitting and re launching the app seems to fix it for a while.

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‎09-28-2016 20:38

‎09-28-2016 20:38

I have had this happen a few times as well. Usually by the next day the actual line graph will appear where before it looked blank but would display the time and HR only if I dragged my finger across.
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