Blaze tracking arm movements as steps

[LeerieS]

Not logging steps when my hands are holding stuff or hands and arms aren't in motion. Missing out on a correct count of my steps. What the heck????!!!!!

Moderator edit: updated subject for clarity

[JohnnyRow]

That happens with any tracker worn on the wrist.  They detect steps from the swinging or arms as in walking.  On your wrist, there's no way it can actually know what your legs are doing.

[LeerieS]

Why does my Fitbit not count my steps when I'm pushing a stroller out shopping cart? This has been going on for a while. It is annoying because my steps are not getting counted when I do walk.

[LeerieS]

My Garmin logs my steps when in pushing my stroller out shopping cart. 

[MarreFitbit]

Hi there @LeerieS, welcome to the Community Forums. I'm sorry for the late response. I appreciate your feedback for the Blaze. 

Since you wear a wrist-based Fitbit device and move your body while keeping your arms still (or vice versa), you may see a slightly different step count than if you wear a device clipped to your clothing, as my friend @JohnnyRow mentioned. 

Fitbit devices have a finely-tuned algorithm for step counting. The algorithm is designed to look for intensity and motion patterns that are most indicative of people walking and running. When working at a desk, cooking, or performing other activities with arm movements, a device on your wrist may add some steps. When you’re doing activities that involve arm movement—such as working or cooking—you often walk a few steps in-between stationary periods as well, so the device tries to give you credit for those steps. For most customers, the number of extra steps added by arm-based movement isn’t significant when compared to your overall stats. For more information, see: How does my Fitbit device count steps?

You can also take a look at the article: How do I wear my Fitbit device? and How do I track my heart rate with my Fitbit device?

Let me know if there's anything else I may do to help you. 

[Clarissafg]

My Fitbit charge 3 has suddenly stopped counting steps unless it is synced on my phone, I have spent an hour walking and it also hasn't registered any active minutes