help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze trying to export data.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-29-2017 18:12

‎08-29-2017 18:12

It shows it doing something, but it isn't processing. Is there a fix?

Best Answer
0 Votes
3 REPLIES 3

‎08-30-2017 00:28

‎08-30-2017 00:28

There isn't a fix at the moment but keep an eye on the following thread that has updates on this issue from the moderators:

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Data-Export-tool-isn-t-working/m-p/2160301#M713...

Best Answer
0 Votes

‎08-30-2017 05:38

In response to SteveH

‎08-30-2017 05:38

I have used this the last two weeks without a problem. Any idea how long it will take to fix? I need the report for a diabetes class.

Sent from Mail for Windows 10
Best Answer
0 Votes

‎08-30-2017 05:46

In response to LindaChapin

‎08-30-2017 05:46

Fitbit haven't given any indication of how long it's going to take but I'm sure they'll update that other thread when they have some news.

Best Answer
0 Votes